AGENDA UNA DEMO

Server Status

  • Elastic Email Service Interruption
    Oct 24, 09:19 UTC
    Resolved - This incident has been resolved.Oct 17, 10:55 UTC
    Investigating - We are currently experiencing issues in adding domain to the Elastic Email service, and we are investigating the cause of the disruption. Our Engineering team is working closely with Elastic Email support, who are aware of the problem and are actively investigating. We will share additional updates once we have more information from Elastic Email.
  • Accessibility issues with Rackspace webmail portal
    Oct 22, 03:43 UTC
    Resolved - This incident has been resolved.Oct 21, 20:56 UTC
    Identified - We are receiving reports from customers experiencing difficulties logging into their Rackspace mailboxes via the webmail portal. Rackspace has identified the issue, and their team is actively working on a resolution. Using an email client remains a viable workaround, and email delivery is not impacted.

    We will update our status page promptly with any further updates from Rackspace. We sincerely regret the inconvenience caused and appreciate your patience during this time.
  • Latency Issue on chat support (Intercom)
    Oct 21, 11:22 UTC
    Resolved - This incident has been resolved.Oct 21, 11:21 UTC
    Monitoring - A fix has been implemented by the Intercom team, and we are monitoring the results.Oct 21, 10:13 UTC
    Identified - We are currently seeing latency issues on our chat system. This incident has been reported to the Intercom support team and they are working on it. Once we get any additional updates from them, we will let you know. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
  • Scheduled Platform Maintenance
    Oct 17, 07:00 UTC
    Completed - The scheduled maintenance has been completed.Oct 17, 05:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 16, 16:40 UTC
    Scheduled - We're scheduled to perform an essential maintenance activity to enhance user experience for new customers. The activity will be performed as per the following details:

    Activity start time: October 17th, 2024, 05:00 UTC
    Activity end time: October 17th, 2024, 07:00 UTC

    Impact: During this maintenance window, new users signing up on the platform may experience brief performance degradation. However, this activity will not impact existing customers.

    We will notify you as soon as the activity is completed. Thank you for your patience and cooperation in helping us enhance your experience.
  • Elastic Email Service Interruption
    Oct 16, 07:42 UTC
    Resolved - This incident has been resolved.Oct 15, 16:45 UTC
    Investigating - We are currently experiencing issues with the Elastic Email service, and we are investigating the cause of the disruption. Our Engineering team is working closely with Elastic Email support, who are aware of the problem and are actively investigating. We will share additional updates once we have more information from Elastic Email.

    Please accept our sincere apologies for any inconvenience caused because of this issue.
  • Rackpsace Webmail login issues
    Oct 14, 18:06 UTC
    Resolved - This incident has been resolved.Oct 14, 14:07 UTC
    Investigating - We are currently experiencing a technical issue that is preventing users from logging in to Rackspace's email service.

    Our backend team is coordinating with the Rackspace team on this matter. We will post an update on the issue as soon as possible. We sincerely apologize for any inconvenience this may have caused our customers.
  • Scheduled Platform Maintenance
    Oct 13, 15:00 UTC
    Completed - The scheduled maintenance has been completed.Oct 8, 08:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 7, 19:13 UTC
    Scheduled - To keep your servers running smoothly and securely, we’ll be performing scheduled maintenance during the following period:

    Maintenance Schedule:
    Start: Tuesday, October 8, 2024, at 08:00 AM UTC
    End: Sunday, October 13, 2024, at 03:00 PM UTC

    During this time, you may notice brief service degradation. Rest assured, there is no cause for concern as our team will be closely monitoring your servers throughout the maintenance process. If you have any questions or need assistance, our support team is here to help.

    Thank you for your understanding and patience.
  • Rackpsace Webmail login issues
    Oct 6, 13:11 UTC
    Resolved - This incident has been resolved.Oct 5, 03:01 UTC
    Investigating - We are currently experiencing a technical issue that is preventing users from logging in to Rackspace's email service.

    Our backend team is coordinating with the Rackspace team on this matter. We will post an update on the issue as soon as possible. We sincerely apologize for any inconvenience this may have caused our customers.
  • Rackpsace Webmail login issues
    Oct 3, 10:19 UTC
    Resolved - This issue has been resolved.Oct 3, 05:15 UTC
    Update - We are continuing to investigate this issue.Oct 3, 04:33 UTC
    Investigating - We are currently experiencing a technical issue that is preventing users from logging in to Rackspace's email service.

    Our backend team is coordinating with the Rackspace team on this matter. We will post an update on the issue as soon as possible. We sincerely apologize for any inconvenience this may have caused our customers.
  • Slowness issues on Platform
    Sep 27, 19:59 UTC
    Resolved - This incident has been resolved.Sep 27, 18:18 UTC
    Investigating - We are currently experiencing some slowness on our platform. Our team is actively working to identify and resolve the issue as quickly as possible.

    We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as soon as we have more information.
  • Platform Maintenance Activity
    Sep 21, 08:51 UTC
    Resolved - This incident has been resolved.Sep 16, 07:54 UTC
    Identified - As part of our ongoing efforts to enhance the performance and security of hosted servers, we will be conducting a scheduled maintenance activity. During this time, users may experience brief periods of intermittent service degradation. The maintenance window is as outlined below:

    Maintenance Schedule:
    Start Time: Monday, September 16, 2024, 08:00 AM UTC
    End Time: Sunday, September 21, 2024, 03:00 PM UTC
  • UI Operation Failures on Singapore Servers
    Sep 10, 10:00 UTC
    Resolved - This incident has been resolved.Sep 10, 05:58 UTC
    Monitoring - Our upstream provider has implemented a fix, and we are currently monitoring the situation.Sep 10, 02:35 UTC
    Investigating - We are currently receiving several reports from customers experiencing UI operation failures on servers based in Singapore (SGP). While this issue does not affect standard stack services, any initiated operations from the UI may fail intermittently.

    Our engineering team is actively working on resolving the issue. We will provide updates on our status page as soon as possible. We sincerely apologize for any inconvenience caused and appreciate your patience during this time.
  • Issue with Rackspace webmail
    Sep 9, 17:37 UTC
    Resolved - This incident has been resolvedSep 9, 14:41 UTC
    Investigating - We are receiving a number of complaints related to customers not able to login to their Rackspace mailbox via webmail portal or using any third party email clients. The issue has been identified by the Rackspace team and they are working on fixing the issue. We will update our status page as soon as we hear update from Rackspace team. Any inconvenience caused because of this issue is highly regretted.
  • Intermittent slowness on the platform
    Aug 23, 13:35 UTC
    Resolved - This incident has been resolved.Aug 23, 09:59 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.Aug 23, 09:24 UTC
    Investigating - We are currently experiencing intermittent slowness on our platform affecting API operations for a very small number of customers. Our Engineering team is treating this as a top priority and working to resolve the issue swiftly. We will continue to provide updates on our progress. We apologize for any inconvenience and appreciate your patience.
  • Intermittent issues on the Platform
    Aug 13, 18:05 UTC
    Resolved - This incident has been resolved.Aug 13, 14:15 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.Aug 13, 13:42 UTC
    Investigating - We are currently experiencing a technical problem on our platform that's affecting the availability of add-on section on UI. Our Engineering team is addressing this issue as a top priority. We will keep our customers updated on our progress. We apologize for any inconvenience this may cause.
  • : US Region Intermittent Timeout
    Aug 12, 08:46 UTC
    Resolved - We have been closely monitoring all the affected applications and are pleased to confirm that they are fully operational and running smoothly since the issue was reported.Aug 9, 19:06 UTC
    Identified - Our investigation has revealed an issue with our service provider's file storage system which has impacted small number of applications on . We’re pleased to report that the majority of these applications are now back online, and we are diligently working to restore the remaining few. In parallel, we are in active discussions with our service provider to understand the nature of the issue, why this happened and how we can avoid such issues in future. We will continue to monitor the situation closely and will keep you updated.Aug 9, 15:17 UTC
    Investigating - We are currently experiencing intermittent timeouts on a handful of applications. Our team is actively investigating the cause and working to resolve the issue as quickly as possible.
  • Issue with Inbox in Chat Tool
    Aug 9, 15:02 UTC
    Resolved - This incident has been resolved.Aug 9, 12:59 UTC
    Investigating - Our chat tool team is currently working on an issue where the Inbox is showing inconsistency around conversation assignment and counts of conversations available. Our chat tool team has identified the cause and is working to resolve it.

    We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.
  • Service Management Errors Across All DigitalOcean Regions
    Aug 6, 00:09 UTC
    Resolved - This incident has been resolved.Aug 5, 18:59 UTC
    Investigating - Our upstream provider has identified an issue affecting all regions. Users may encounter errors when attempting to manage services through the UI or the API, including the processing of server events. However, existing customer resources, such as servers, remain online and accessible.
  • Intermittent issues on the Platform
    Aug 5, 19:00 UTC
    Resolved - This incident has been resolved.Aug 5, 18:29 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.Aug 5, 17:23 UTC
    Investigating - We're currently experiencing a technical problem on our platform that's affecting operations such as SSL installation and renewal. Our Engineering team is addressing this issue as a top priority. We will keep our customers updated on our progress. We apologize for any inconvenience this may cause.
  • Service Disruption - Elastic Email service
    Aug 4, 22:45 UTC
    Resolved - This incident has been resolved.Aug 4, 16:40 UTC
    Investigating - We are currently investigating the cause of the disruption of email sending services via Elastic Email Add-on. Our Engineering team is in close coordination with Elastic email support who are aware of the issue and they are already investigating it. We will share additional updates once we have more information from Elastic Email.

    Please accept our sincere apologies for any inconvenience caused because of this issue.
  • Intermittent issues on the Platform
    Aug 3, 19:29 UTC
    Resolved - This incident has been resolved.Aug 3, 17:52 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.Aug 3, 17:21 UTC
    Investigating - We're currently experiencing a technical problem on our platform that's affecting operations such as SSL installation and renewal. Our Engineering team is addressing this issue as a top priority. We will keep our customers updated on our progress. We apologize for any inconvenience this may cause.
  • Slowness issues on Platform
    Aug 1, 06:46 UTC
    Resolved - This incident has been resolved.Jul 31, 05:56 UTC
    Investigating - We are currently experiencing some slowness on our platform. Our team is actively working to identify and resolve the issue as quickly as possible.

    We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as soon as we have more information.
  • Account Login Issue on Platform.
    Jul 30, 11:54 UTC
    Resolved - This incident has been resolved.Jul 29, 08:19 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.Jul 29, 07:50 UTC
    Investigating - We're currently aware of an issue where some customers are experiencing difficulties logging in to the platform. Our team is actively investigating the root cause of this problem and is working towards a swift resolution.

    We appreciate your patience and sincerely apologize for any inconvenience caused. Thank you for your understanding.
  • Scheduled Platform Maintenance
    Jul 28, 06:00 UTC
    Completed - The scheduled maintenance has been completed.Jul 28, 04:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 24, 18:18 UTC
    Scheduled - We are scheduled to perform essential maintenance on our platform to implement an improved funds management system for your account as per the following schedule:

    Activity start time: 28th July 04:00 UTC
    Activity end time: 28th July 06:00 UTC

    Impact: During this maintenance activity, the platform will be inaccessible. Your ongoing session, if any, will automatically end. Additionally, you will not be able to pay invoices, and new users will not be able to sign up.

    We will promptly inform you once the activity is concluded.

    We appreciate your patience and cooperation in helping us bring a better experience to you.
  • Rackspace Email Addon issue
    Jul 22, 16:57 UTC
    Resolved - This incident has been resolved.Jul 22, 13:19 UTC
    Investigating - We are experiencing technical difficulties accessing the Rackspace control panel, which is hindering our ability to troubleshoot issues related to the Rackspace addon.

    We are working with Rackspace team to resolve this issue and will update you as soon as possible. We apologize for any inconvenience caused.

Toma el siguiente Paso

Contacta a un Experto

Habla con uno de nuestros especialistas acerca de lo que puedes lograr con los productos y servicios de bmotik.

Solicita una Demo

Solicita una demostración en vivo de nuestros productos y has volar tu imaginación de lo que puedes hacer.

Agenda una Reunión

Ten un espacio de reunión con nuestro equipo y vive la experiencia de todo el mundo digital bmotik.

MAPA DEL SITIO

Facebook-f Instagram Twitter Linkedin-in Youtube Whatsapp Apple Android

bmotik 2024 © All rights reserved bmotik LLC

Soluciones

Productos

Adicionales

Blog

Tips, noticias y más

Hardware

Lista de equipos recomendados por bmotik (venta y alquiler) para eventos, experiencias inmersivas, etc.

Consultoría para Eventos

Somos tu aliado ideal para resolver los retos de tus eventos desde una óptica diferente cuyo centro es digital y tecnológico.

Desarrolladores

Consulta nuestra API para integrar tus propios activos digitales con nuestra App de registro y logística

quiscos de auto impresion bmotik. Sistema de registro para eventos

Aprende más sobre la industria del EventTech y las tecnologías de vanguardia que se están demandando cada vez más en eventos de todo tipo.

AGENDA UNA DEMO